Services

Expert Services to Maximize Your Operational Intelligence

Infostat provides a full range of professional services designed to help drilling contractors and well operators get the most value from RIMDrill and RIMBase.

From implementation to ongoing optimization, our experienced team partners with you every step of the way to ensure your systems deliver reliable, actionable results.

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Our Services

We combine industry expertise, proven methodologies, and advanced technology to help you improve performance, increase efficiency, and drive better decisions.

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Application Support

Our experienced support team understands drilling operations and is here to help you keep your systems running smoothly.

  • 24/7 product and technical support.
  • Operational troubleshooting and issue resolution.
  • Software updates and maintenance.
  • Best practices and user guidance.
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Training

Build confidence and maximize productivity with role-based training tailored to your team's needs.

  • On-site, virtual, and self-paced training options.
  • Administrator and end-user training.
  • Customized training for your workflows.
  • Refresher and advanced training.
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System Implementation

A proven implementation process that ensures a smooth start and long-term success.

  • Requirements analysis and planning.
  • System configuration and setup.
  • Data conversion and validation.
  • Go-live support and knowledge transfer.
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System Integration

Seamlessly connect RIMDrill and RIMBase with your existing systems and business processes.

  • Data integration and interface development.
  • Third-party system connectivity.
  • API implementation and support.
  • Workflow automation.
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System Optimization

Continuously improve performance, reporting, and efficiency as your operations evolve.

  • Performance reviews and KPI analysis.
  • Reporting and process optimization.
  • Advanced analytics and dashboards.
  • Ongoing consulting and advisory services.

Real Data. Real Insights. Better Decisions.

Our solutions turn complex drilling data into clear, actionable insights—so you can optimize performance across your entire well lifecycle.

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Let's Achieve More Together

Whether you're implementing a new system or looking to get more value from your existing solution, our team is here to help.

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